Showing posts with label p1. Show all posts
Showing posts with label p1. Show all posts

Tuesday, October 13, 2009

Sambungan daripada Entry Penipu


So arini ari selasa,
nasib baik orang p1wimax tipon aku tadi waktu lunch hour,
tanye kabar internet connection aku,
cuba kalo dia tak tipon,
esok jugak aku gi p1 hq,

itupun setelah minggu lepas ari rabu malam kalo tak silap aku tipon centre dia,
mengadu pasal masalah aku,
melalui email pun aku buat aduan jugak,
tapi agak lambat juga respon dia,
sebab ramai sangat kut yang buat komplen,

dan,
setat ari ahad lepas,
p1 aku connection agak stabil jugak ar,
dah cecah balik 1.2 mbps download dan upload 0.23 mbps,
paling rendah dia turun pun dalam 0.5 mbps download,
dan okla, takdela aku nak marah2 lagi,
nanti kene darah tinggi susah,

lenkali korang2 pun,
kalo ada masalah tentang servis ke apa ke,
mana diorang bagi ruang untuk komplen ke apa,
belasah jer komplen,
pedulikan sebab korang bayarkan?
"jadilah pengguna bijak",


ini ler rupanya modem kat rumah haku,

oleh itu disini ku kepilkan sekali email balas membalas di antara aku dan orang p1 wimax merujuk kepada masalah aku :
_______________________________________________________________
Dear chew,

This is my answer

1. May I know the LED color status on your modem, please? This will give us a brief explanation on the modem status at the moment.
- mine is always green.


2. In the mean time, have you tried switching off the modem for 10 seconds and try reconnecting to the network afterwards? Let me know if the issue remains.
- I always switch off my modem whenever I'm not using internet. So,I don't think this can do any difference with my download speed.


3. Does the slow connection occur when you are surfing certain websites only? If so, I would recommend you to try visiting the website at different times. This is because the issue might be caused by the website being surf by too many visitors.
- I always test speed connection with speedtest.net everytime I surf internet.

4. If you are using a P2P application (Torrent) to download any file from the internet, I would recommend you to switch of the application temporarily to verify if the issue is related to the application or otherwise.
- I don't do torrent.

5. If you are using a switch or router to connect the modem and computer, I recommend you to try connecting the modem directly to the computer by using the provided LAN cable. This will help us eliminate any communication barrier between the modem and the compute.
- I'm only use modem given by p1.


6. I would also recommend you to try connecting a different computer to the network. This will help us determine if the issue occurs within your computer only or otherwise. However, please avoid connecting more than one computer to the modem for this testing.
- I'm only use one laptop and iphone to surf the net.

My conclusion, the root problem is speed connection p1 in my area.

Thank you.

Sent from my BlackBerry® wireless device via Vodafone-Celcom Mobile.


From: careline <careline@p1.com.my>
Date: Sun, 11 Oct 2009 15:03:41 +0800
To: amat mizi<enmizi@gmail.com>
Subject: RE: RE : P1 Feedback Form - File Complaint
- Hide quoted text -

Hello Ahmad Tarmidzi Bin Ahmad Nordin,

Thank you for contacting P1 Wimax Support.

I understand that you are experiencing slow upload speed with your P1 W1MAX service.

I understand your frustration towards the connection issue with your P1 W1MAX package plan. Thus, I will try to provide you with possible troubleshooting steps which might help you resolve the issue.

To proceed further, I hope that you can verify the connection issue according to the elements/status below.

1. May I know the LED color status on your modem, please? This will give us a brief explanation on the modem status at the moment.

2. In the mean time, have you tried switching off the modem for 10 seconds and try reconnecting to the network afterwards? Let me know if the issue remains.

3. Does the slow connection occur when you are surfing certain websites only? If so, I would recommend you to try visiting the website at different times. This is because the issue might be caused by the website being surf by too many visitors.

4. If you are using a P2P application (Torrent) to download any file from the internet, I would recommend you to switch of the application temporarily to verify if the issue is related to the application or otherwise.

5. If you are using a switch or router to connect the modem and computer, I recommend you to try connecting the modem directly to the computer by using the provided LAN cable. This will help us eliminate any communication barrier between the modem and the computer.

6. I would also recommend you to try connecting a different computer to the network. This will help us determine if the issue occurs within your computer only or otherwise. However, please avoid connecting more than one computer to the modem for this testing.

I am looking forward to your reply with responses to the above request.

Should you require further troubleshooting steps, please contact our Careline at 1-300-800-888. Please provide your account number and Case Log ID to the phone agent so that your case could be sorted out quickly when you call in.

Your Account Number : 101573202
Your Case Log ID : 278772

Thank you for choosing P1.

Best regards,

Chew,

Technical Consultant

P1 Careline

P1 Careline Tel: 1300-800-888

Business Hours: Monday - Friday, 8am - 11pm

(Daily including public holidays)

From: amat mizi [mailto:enmizi@gmail.com]
Sent: Monday, October 05, 2009 11:10 AM
To: careline
Subject: Re: RE : P1 Feedback Form - File Complaint

Dear Ganapathy,

I did follow all the instruction given but yet still my connection unstable and only received average 0.6 mbps and below.

Should i being given waive last month bill for your unconvenience service.

I dont want to call your P1 Careline at 1-300-800-888 because the standard answer given by your CS will be,

"Sir, we are upgrading our system." Even if there is upgrading in my area, can you even bother just email me for giving announcement and infos about it?

Well, i dont care about your upgrading because i expect when you offer your service means that you are ready to give service to me. all i care is my 1.2 mbps download rate.....
So give me back my 1.2 mbps like the first month i used p1.

thank you....


On Sat, Aug 15, 2009 at 5:54 PM, <careline@packet-1.com> wrote:

Dear Ahmad Tarmidzi Bin Ahmad Nordin ,

We thank you for your email and for using our P1 WiMAX services.


With regard to your query, please be advised to use the following information to update your IP Address.

For Windows XP:

Click Start -> Click on Control Panel -> Click on Classic View (from the left side bar menu) - > Click on network connection -> right click on local area connection -> select properties -> Click on Internet Protocol TCP/IP (in Networking tab) -> Properties

For Windows Vista:

Click Start -> Click on Control Panel -> Click on Classic View (from the left side bar menu) -> Double click Network and Sharing Center -> Click Manage Network Connections -> Under Local Area Network, click on view status -> Click Properties -> Click Internet Protocol (TCP/IPv4) (in Networking tab) -> Properties.


Then proceed with below setting :


Ip Address: 10.1.1.2

Subnet Mask: 255.255.255.0

Gateway: 10.1.1.254


Preferred DNS : 122.255.96.148

alternate DNS : 122.255.96.149

Then continue with the following guide:

Kindly do a disk cleanup, delete browsing history

Turn off Anti-Virus, Windows Firewall and any P2P applications.

Please be informed to restart your computer after updating the IP Address.

If you are still facing the same problem, kindly visit http://speed.p1.com.my/ and provide us 3 copy of the speedtest screen capture to careline@p1.com.my so we can proceed the information for further investigations.

In the meantime, should you require any other further assistance, please do not hesitate to contact our P1 Careline at 1-300-800-888 between 8:00 am to 11:00 pm daily.



Warmest regards,

Ganapathy
P1Careline
Customer Service Personnel
1300-800-888

Sunday, October 4, 2009

PENIPU

Kesimpulan : jangan terpengaruh dengan iklan. kaji dulu sebelum buat pilihan.....



dulu aku memuji dan mendambakan P1 wimax, sila rujuk entry terdahulu. (Selamat tinggal streamyx selamat datang P1 wimax).



tapi kini kalo korang jadi aku pun, korang rasa nak campak modem P1 kat muka CEO dia. Penipu besar..................

kalo korang nak tau kenapa aku nak campak kat muka CEO dia korang tengok result kat bawah nih....





mana tak panas,

janji sehingga 1.2 mbps tapi purata 0.3 mbps,

kalo aku ni jenis guna sebulan sampai 5 GB sebulan takpela,

ni aku guna purata tak sampai pun 3 GB sebulan,

memang hampeh la korang ni,

kalo tak boleh nak deliver janji2 kat customer,

bagila rebat ke, diskaun ke, atau bagi sikit announcement kat customer,

ini tak,

buat bodoh jer....

Arrrghhhhh, kesimpulannya : PENIPU, sila jangan tertipu macam aku....

Thursday, July 9, 2009

09 Julai 2009 Snippet

1. Perasaan bercampur sedih dan gembira mengenai pemansuhan PPMSI pada 2012


sedih
sebenarnya pada aku mungkin first batch atau 2nd batch yang belajar guna format PPMSI akan terkantoi dan sedikit ketinggalan sebab tak faham belajar matematik dan sains dalam bahasa inggeris terutamanya budak2 di kawasan kampung atau pendalaman. tapinya insyaallah dalam masa panjang budak2 ni akan faham semulajadi sebab mereka akan terbiasa dalam situasi macam tu. ambil contoh aku masa masuk itm dulu agak terkejut beruk sebab kecuali tamadun islam yang lain semua matapelajaran diajar dalam bahasa inggeris tapi lama2 terbiasa dalam keadaan itu dan takde masalah pun?
ini kita citer pasal budak darjah 1-6, lagilah diorang ni mmg senang pick up. cumanya cikgu2 sekarang kena kreatif lebih untuk tarik minat2 budak2 ni belajar, itu jer.....
pastu kalo dilihat perkembangan pendidikan di negara china,
diorang pun dah gunapakai bahasa inggeris dalam sistem pembelajaran mereka padahal kalau diikut negara mereka tidak bergantung dengan negara lain, cuba pikir secara rasional kenapa?

gembira
ada kewajarannya juga belajar matematik dan sains dalam bahasa ibunda, senang paham.

apa pun, sebab ini adalah yang diputuskan oleh kerajaan, saya selaku pekerja awam akur dan patuh pada keputusan kerajaan......

2. yang kita boleh buat dengan handphone dalam kehidupan harian



3. Isu amah indonesia

selama ni kita digembar gemburkan dengan betapa rakyat kita terlalu kejam dengan amah indonesia sehingga sanggup mendera mereka hingga mereka memutuskan untuk tidak menghantar rakyat mereka menjadi amah lagi, tapi semalam berita radio kata mereka sanggup bekerja menjadi amah sekiranya dibayar gaji rm700 dan diberi cuti seminggu sekali. ewah, demand plak.....

kalo sapa tengok 360 malam tadi di tv3 mesti ada sikit fobia nak amik amah sebab tak sangka ada amah yang sanggup pijak budak umur 2 tahun pastu siap flying kick budak tu, ada yang campak anak yang dijaga atas kerusi siap bagi pelempang, ada yang bukannya bagi makan budak tu tapi dia yang makan makanan budak tu, bawak balik laki siap main kat rumah majikan pun ada, yang merembat barang tuan rumah pastu lari pun ada, yang dah bertukar dekat 10 kali amah pun ada sebab macam2 hal, yang pakat dengan kawan dia pastu rompak majikan dia pun ada itu korang ada amik tau? benda2 ni bukannya perkara baru cuma tak dihebahkan sangat jer.

cuma apa yang aku dapat simpulkan, tak semestinya semua majikan adalah baik dan tak semestinya semua amah adalah baik kan? pokoknya kita saling bergantung satu sama lain dan kita boleh buat pilihan kita. banyak lagi pilihan lain disana kan? amah indon taknak keje dengan kita? amah nepal, filifina, amah tempatan ada, argghhhh.... pilihlah sendiri.

4. 2 minggu selepas memakai P1 Wimax

minggu pertama jer laju, minggu kedua dah start slow dan tak stable. tak tau pasal apa....
ni yang rasa ada sikit sesal bila dah terminate streamyx nih,
walaupun streamyx memang menjanjikan lembap dan slow tapi connection agak stabil,
P1 wimax ni ikut mood dia,
macam sekarang ni agak laju la,
semalam, dua malam lepas macam aku nak campak kat dinding jer modem dia,
huh!
ni yang aku rasa macam company kat malaysia nih,
mentang2la kita pengguna takde opsyen,
diorang charge kita mahal tapi servis tahap lousy,
company2 nih juga mengharapkan,
rakyat bersyukur dengan apa yang ada,
dan kita takde pilihan terpaksa juga pakai tahap yang kita mampu,
hampeh,
mana tak orang kaya makin kaya dan orang miskin makin miskin macam nih?

5. sebulan selepas pakai nokia n97

oklah,
walaupun syiok lagi pakai iphone 3g,
tapi skang nih aku duk gila facebook ngan ym,
ikut hp je,
kekadang time-time bosan,
surf intenet berita terkini,
nanti ada masa aku detailkan citer n97 nih.

ps: mc arini, sakit perut. huhuhu

Sunday, June 28, 2009

Selamat datang P1, selamat tinggal streamyx

aku online di rumah,
untuk baca email, surat kabar, yahoo messenger, facebooking,
tulis blog (macam skang) dan tengok youtube,

dari tahun 2006 kalo tak silap aku pakai streamyx,
masa tu promotion rm77 sebulan,
campur bil telefon fixed line,
adalah dalam rm100 sebulan,
so gunalah aku dalam sampailah sekarang,

cuma yang tak bestnya,
genap aku pakai selama 2 tahun,
tmnet naikkan kepada rm88 sebulan,
lepas tu dengan bil telefon pun ada gak dinaikkan,
tak banyak,
tapi kalo ku campur2 adalah dalam rm110-115,
yang aku kene pakai tiap2 bulan,

so semalam aku jejalan dengan wife kesayangan ku di jusco bukit raja,
ada promotion p1 wimax,
disebabkan terhasut dengan pujuk rayu salesman (ke aku yang menyerah diri ni),
maka dia kata "bos cuba dulu, 7 hari kalo tak puas hati nanti you pulang balik,"
maka aku pun angkat je la,

so,
semalam gak terus ku cuba dirumah,
so far so good,
main ps3 online ok,
download speed dgn upload speed ok,
yang bestnya tengok youtube pun smooth jer,
yang tak bestnya sebulan kita ada 20GB je usage,
lepas 20GB penggunaan download ngan upload jadi slow,
tapi takpela kut,
untuk pengguna macam aku ni susah rasanya nak abiskan 20GB,
huhuhuhu

keputusan telah dicapai,
aku nak terminate streamyx dan pakai p1...
So,
Selamat datang P1, selamat tinggal streamyx